Shipping & Returns

Shipping

We process all orders within 1–3 business days.

Estimated delivery time:

  • 7–14 business days, depending on your location

Once your order has been shipped, you will receive a tracking number by email so you can follow your delivery.

Please note:

  • Delivery times may vary due to customs, weather conditions, or carrier delays.

  • We are not responsible for delays caused by the shipping carrier.

Returns & Refunds

Your satisfaction is important to us.

If you are not satisfied with your purchase, you may request a return or refund under the following conditions:

  • Requests must be made within 7 days of receiving your order

  • The item must be unused and in its original packaging

  • Proof of purchase (order number) is required

To start a return, please contact us at:
📩 contact@ziscope.com

Once your request is approved, we will provide return instructions.

Refunds will be processed after we receive and inspect the returned item. Please allow 5–10 business days for the refund to appear on your original payment method.

Non-returnable items

Certain items may not be eligible for return due to hygiene or safety reasons.

Contact

If you have any questions regarding shipping or returns, please contact us at:
📩 support@zishop.com